Marketing Account Manager

Marketing Account Manager Responsibilities:

• Act as the primary point of contact for all client account management inquiries, fostering strong and enduring relationships.
• Cultivate and nurture long-term client relationships to ensure satisfaction and loyalty.
• Execute contract negotiations and secure agreements to optimize revenue streams.
• Establish credibility as a trusted advisor to key accounts, stakeholders, and executive sponsors.
• Oversee the timely and successful delivery of solutions, aligning with client objectives.
• Provide clear and regular communication of project progress to internal and external stakeholders.
• Identify opportunities for business growth within existing client portfolios and devise strategies to meet sales targets.
• Collaborate with the sales team to identify and capitalize on new opportunities within assigned territories.
• Address challenging client requests and escalations with professionalism and efficiency.

Requirements:

• Demonstrated experience in account management or related roles, such as Key Account Manager or Sales Account Manager.
• Proven ability to engage and influence stakeholders at all organizational levels, including executives.
• Proficiency in CRM software (e.g., Salesforce, Zoho CRM, or HubSpot) and MS Office, particularly MS Excel.
• Track record of delivering client-centric solutions that meet customer needs and expectations.
• Strong multitasking skills, with the ability to manage multiple projects simultaneously while maintaining attention to detail.
• Exceptional communication skills, both verbal and written.
• Bachelor's degree in Business Administration, Sales, or a relevant field.